Shipping and Processing Information
DELAYS
We're committed to providing top quality service, including through our shipping partners. However, due to the current delays in processing and shipping both nationally and internationally, our partners are experiencing some delays.
We'll keep you updated as your order progresses with our tracked shipping options, but we recommend allowing at least one week extra for any delays.
LEAD TIMES
We'll get to work on your order ASAP. Currently our average lead time is 5-7 business days, but this can fluctuate during busy periods and times when we have bulk orders.
If you'd like to know how long your order will take, please email us at contact@poddytoddy.com.au so we can provide you with an accurate estimate.
FREE SHIPPING
To thank you for your support and patience during this crazy time, we've decided to shout your shipping.
All orders over $150 qualify for FREE, tracked shipping Australia wide.
Shipping discount is automatically applied at the checkout.
AVERAGE SHIPPING COSTS
There's lots of variables which can impact on the cost of shipping your order. Shipping is calculated at the checkout, or you can always email us at contact@poddytoddy.com.au and we'll get back to you with a quote.
As a guide, here's our average shipping costs throughout Australia:
Express Post: $19.95
Standard Post: $12.95
Notes:
Delivery times are set by the courier and we can't take responsibility for any delays encountered by our shipping partners.
We'll package your purchase to keep it safe and looking beautiful when it arrives on your doorstep. However, sometimes things happen which are out of our control. If there's a problem with your order, email us at contact@poddytoddy.com.au and we'll get on it for you.
More questions? Check out our FAQ page- it's home to everything you'd ever need to know (except how to open a jar of Spaghetti Sauce... we still can't figure that one out.)
